To reduce customer support calls about lost or delayed baggage, we are designing a lightweight in-app solution for airline passengers to report issues, receive instant AI-generated updates, and get email notifications, all without live tracking. 

Redesigned Club Jetstar onboarding flow, boosting membership by 14%, generating $480K+ in additional revenue through simplified UX and mobile-first design.

Redesigned Nspire's platform to make mentorship and career discovery more accessible, intuitive, and empowering for job-seekers.

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